I had my nails done at a different location and I was not very happy with them. I called for an appointment and was told to come in at 5:45. They usually close at 6, so I was surprised. My nails were stripped of color, filed and reshaped to a more flattering shape and length, outgrowth filled. Re-filed and shaped and painted a beautiful French tip. The people there are extremely friendly, quick and efficient. Love, love, LOVE my new nails!