We haven't been here in years. I remember it was a nice place to eat. Came here tonight and was beyond dissapointed. First things first, the restaurant was so dirty. Food and napkins all over the floor. If I would have seen that before I paid I would never have paid to eat there. In fact, I was tempted to go ask for my refund before we even ate.
The pizza did look good, but that was about it. They kept the pizzas stocked because it was a busy night. The salad bar needed to be kept up more and refreshed to make look appetizing. The dressings where near empty and they splattered everywhere when I squeeze the Italian on my salad. I had to eat my salad with a SPOON! It took 23 minutes for them to put out clean spoons.
The soup was near empty and it didn't look like they were ready to put out a new pot at 6 p.m. The pasta was definitely not appetizing! The pasta itself was full and looked fresh. The Alfredo sauce look like it had been sitting there all day because it was near empty and had dried sauce at the top. I didn't even look at the marinara sauce because I'm sure it was the same.
I wouldn't recommend drinking the iced tea because the taste was so disgusting! Who knows how long they have been trying to serve that tea because it definitely was not fresh. I was forced to drink soda because there was nothing else to drink there. All the sodas were flat and just as bad to drink.
There was a family sitting next to us that asked to see the manager, but apparently the manager was too busy to even take the time to hear what they had to say. I heard them say they would never come back because that place was a nightmare. Any manager that is requested to come out on the floor should promptly come out and tend to their patrons.
I don't completely blame the two people working there that were tending to the tables for the appearance of the restaurant. The manager should be making the rounds during busy hours and overseeing the quality of the restaurant. If the manager would have been on duty, as they should have been, there would have been signs addressing "Slippery When Wet" on the floor near the bathrooms and the kitchen. I am not exactly sure why the floor was so wet, because I did not go beyond the door opening of that area. I wasn't sure if it was water from the dishes being brought out or if it was sewage. I only discovered that upon leaving the restaurant when I went to wash my hands.
I think this location should shut down just as the others did years ago. Not worth the money for the overall quality. I'm glad there are other restaurants near where we live because the restaurants near there are just as bad as this location. Maybe the Manager and District Manager should pay them a visit on a Saturday night. I'm sure they will have the same experience!