All the prior reviews about Ashley are true - she is a master at her craft and extremely skilled. I felt at ease in her chair and left feeling so happy with my cut and color I couldn't stop smiling! She really took the time to understand my current style process and challenges with my hair and suggested techniques and products that might work for me and my lifestyle. The hand and head massages felt so great, and I was offered water and their signature AVEDA tea. I had inquired about her schedule for the day (I was her first client of the morning, or "guest" as they call you) and she admitted it was going to be a long one for her with back to back appointments for the entire remainder of the day at their Mesa location. However, I felt the level of care, precision, and attention she gave me was as if I was her only client that entire day. The salon atmosphere was bright and clean and the stylists were friendly, joking with one another, and helping each other with cuts and styles - it felt like a very positive environment. They also all had incredible hair themselves...which is usually a good sign!
The only downside was the price, but I am a firm believer that you often get what you pay for and in this case I certainly feel that I did! Also as a note, some people might be put off by the tendency to recommend products and perceive it as pushy but I personally did not at all. I love trying new products and especially love AVEDA products, so I was kind of expecting to purchase at least one product there. I also enjoyed learning more about the different AVEDA product lines available and will likely try more of them in the future.
Bottom line - I'll be back here for sure and will be recommending this place to anyone that wants an amazing salon experience and fabulous hair.