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  • What a huge disappointment! I have been to several Benihana's in other states and even the one in Scottsdale. The chain in Chandler had the worst service ever. My first and last visit started with our group of 8 arriving at 5:50pm. We were told a 45 min wait. After all, we had a group large enough for one table no need to piece us with others. Finally at 7:15, I asked to speak to the manager. After complaining, we were immediately seated and given free appetizers. I thought the night would be salvaged. NoPE!! It took them until 8pm to start the grill and 8:15 until the chef started to cook. I will not be returning to this establishment anytime in the near future. Oh....and after that...I asked for no onions. Guess who had onions in their dish?!?!
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