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| - I agree with Joanne H. It's no wonder every poor review has something extremely negative to say about Maria. This place left such a bad impression that I felt compelled to share my experience. My partner and I walked in today and the hostess and servers all greeted us warmly, all except Maria who was also standing there. The hostess asked us, where we would like to sit? She gave us several options to which I replied, "the dining area". The hostess proceeds to look at the seating chart along with Maria who responds, "seat them at table 10 for now." Still not acknowledging us. I'm not sure what "for now" meant. Ponder that one. We sit and our server named Paleesa (I'm sorry for butchering your name dear) really politely served our table and was honestly the only positive experience we had in that entire restaurant. I ordered the Parpadelle Bolognese and my partner the Chicken Parmesan which were both good not great. The white and red sangrias were lovely. I'm from NYC where we know our Italian food, this was ok. But the food was honestly not the worst experience. It wasn't busy, there were four tables to be exact. Maria seemed very approachable and friendly to every other table as she walked to and fro greeting and having conversations with all the guests, some which she was obviously familiar with. All the while just passing by our table as if we weren't even there. Even making a point to say hello and introduce herself to the lady sitting at a table about four feet away from us. Although I prefer to not be bothered and enjoy the ambiance and evening with my partner, Maria was obviously going out of her way to ignore us, something which was evident from the moment we walked through the door. Could it be that we were 30 somethings, outsiders, I, a Latin American and my partner an Indian American? I don't know, I personally don't care. I too am a shop owner and every single customer is made to feel equal. I would be humbled and grateful that out of so many establishments you would choose to spend your hard earned money in my business. This here is not the case. It's so easy to be pleasant and friendly to those you already know but the true test of character and heart is showing that same courtesy to the "strangers" who are also guests of your establishment. I think that's how you keep them coming back, am I right? Or maybe she's just interested in her "regulars". However, she didn't seem interested in our business. I'm a New Yorker and I overheard her mention she lived in NYC. Well we New Yorkers are very tolerant, open minded, we love diversity and great food. And great food has a way of bringing people together. Both which is failing in this restaurant. Great food and bringing people together. So we pay our tab and start walking out of the door, Maria starts to also walk out of the door and sees me leaving as well and instead of holding the door for me she lets it close behind her. This woman is rude. Talk about going out of her way. As she sees us leave she still doesn't even say a word to us. She proceeds to use her phone and walk back into the restaurant. My hats off to our server and the rest of the staff. I hope the owners know how lucky they are to have you. They were indeed a good example of how to treat a customer, something Maria should try to model herself after. It's good to be kind, It doesn't cost anything. Never coming back here again, good riddance.
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