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| - i've been to this office before (last year for my daughter), and my experience was totally different from today. to preface, my daughter has an egg & peanut food allergy, is allergic to: cats, grass, several types of native weeds, almost every tree pollen in north carolina, etc. poor kid has the hardest time in spring, i have to be vigilant about keeping her in while kids are wanting to run amok in the beautiful weather.
last year, we saw dr. patel--who was/is awesome btw. however, he no longer works at this office. he moved to the ballantyne office, which they did not tell me when i had called to schedule her yearly follow-up for a new epipen. they just said he left. ok. so i schedule with a different doctor on a date that worked with my schedule. i got dr. klimas. i gotta tell you. he might as well have been a character from a dark comedy. he was outright awful.
first off, we had to wait almost 45 minutes in the waiting room to be seen. like another reviewer mentioned, they do have a sign stating that "if you have waited for more than 15 minutes, see a receptionist." so i did. she told me the same thing. "we're waiting on a room for you, someone will be with you soon." standard push-off. 10 minutes later, someone finally came to assist us. we were brought back to a room. nurse did some vital checks, and then we did the wait for our doctor. so another 45 minutes to an hour later--he finally came.
now i'm used to being mistaken for looking hispanic and i'm usually not offended by it, but when dr. klimas walked in and said "hola" to me--it struck the wrong chord with me. maybe it's cuz i had been waiting for so long, i don't know. i don't know what he was doing before he came in, but he obviously did not even look at my daughter's chart. he asked me questions that he should have already known the answers to, like whether or not this was a follow-up or one where they had to do tests. he asked if she had exposure to peanuts recently, and i wanted to say "what do you think? pretty sure i know that if she eats a peanut, she might die. duh!" then he calls my son, who is obviously bored and tired of being stuck at the office, a twerp. um, i know he's not an angel child, but i don't think it's right for some stranger to call your kid a name. to top it all off, he asks me about my delivery due date for my new baby (which happens to be next week) and then asks me if i know that it costs $160k to raise a child. ok a-hole. i think i know what i am getting myself into. i don't need your insinuated opinion that i am making some kind of financial mistake for bringing another child into this world. seriously, i was so livid when i left the office i was tempted to change my son's dirty diaper and leave it open on the floor. i figured he would've expected it of me, since he was treating me like i was the idiot.
someone tell me how you get out of paying for a useless appointment? waiting for an hour and a half for 10 minutes of wasted time...
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