Please listen to these other reviewers when they say that the service is bad, because I just experienced it. I decided to go to BK and grab a French toast breakfast meal...well, I didn't even get to order because the woman working drive thru FORGOT about me!!! This location has 2 drive thru lanes. When it came to my turn, she asked me to wait a minute. One minute turned into 4 minutes then 2 other cars pulled into the other drive thru lane and got their orders taken. So I decided to pull up to the window. I get there, and Tiera or Tiara (a manager, by the way) asks "did you just order?" I replied "no, you forgot about me." Not even offering an apology, she asked what I wanted (with an attitude). I told her never mind, drove off, and went to Carl's Jr one block over. My family and and I have been here plenty of times before...they forget to give us the condiments we ask for, or there might be onions on my hubby's whopper when he asks for no onions...no big deal. Today was just ridiculous. I'd give them zero stars if I could.