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  • It was a Friday night in January 2014 and we had company in from Chicago. Decided to go there because always had good experiences back in St. Louis. This was NOT the case here. I was so embarrassed by the horrible service and food, mix up of food and total chaos. We had been talking this place up to our guest and then this happened. It took a good 30 minutes from the time we were seated till the time we were asked if we wanted drinks...AFTER I had to walk to the bar and ask the bartender if anyone was going to wait on us. We had 4 people in our party. Nearby to our table, was a group of middle aged men flirting furiously with the young waitress. She must have been promised good tips or something because as it turned out, she was supposed to be our waitress! She apparently enjoyed that table so much that after she finally came by, she apologized because she didn't see us while we sat there for 30 minutes! DUH? She had to walk around our table to keep bringing the drinks to the table for the obnoxious men. They were loud and rude and were even downgrading to the waitress, who was too young and naive to even realize. I looked at those men and just shook my head like you've got to be kidding! The bartender gave us a free round of drinks which was nice and we appreciated that. Our waitress not only messed up our simple orders once, but twice! It was a total mess. The hamburger had to be sent back twice as it was nearly raw. There was not enough orders of garlic fries. It was obvious to me and those in my party there was no manager anywhere on duty. The only person that looked like she was actually working was the bartender and she was running all over. From our table, I could see through the door to where the kitchen was. It appeared to be a small get together of employees goofing off. If there was a manager there, that would have never happened. We even watched the CBS show, Undercover Boss when they covered the Tilted Kilt. If the CEO ever saw this kind of nonsense going on, they all would have been fired immediately. If you want to be waited on and taken care of, DO NOT GO HERE!
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