I have been to this Panera a few times now and they seem to be inconsistent. First time rapid pick up was perfect and ready promptly. Second time, the order was correct but it took at least 5 minutes past my pick up time for me to get my food. Yesterday, I went for my rapid pickup and waited 10 minutes past my pick up time. I was really looking forward to my Southwest Chile Lime Ranch Salad but it was missing the chips. That's like one of the best parts! My dressing seemed bland. I've had the salad before but yesterday it was just lacking flavor. Maybe they were just swamped but I was disappointed. Maybe I need to try a different location again.