I was VERY nervous to take my cat in for his first grooming, but they did an amazing job! They got me in and out within 40 minutes on a busy Saturday. The price was $5 less than what I was quoted on the phone, and they handled my cat very well. The owner Melody was obviously very experienced, and my cat LOVED her! The only negative I had was that they weren't all too friendly, but sometimes animal-people aren't people-people. I am going to bring my cat here every summer!