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  • I would rate the food 5 stars (hands down).....but that's not all that comes with a running a business, UNFORTUNATELY!!! I went with my friend (we are CAUCASIAN) and our three kids (two 3 year olds and a 20 month old). WORST place to be with kids, NOT A FAMILY ORIENTED PLACE AT ALL( IF YOU HAVE KIDS)! Our kids are well disciplined, mind you but we were seated first and it took 20 minutes or so before the waitress even brought over crayons or even acknowledged we had kids and their needs. We came from the Children's Museum so the kids were starving to say the least. I ask the waitress to bring some crackers until the food came and she told me I would have to wait since they were busy (there were only a few tables occupied mind you). I had to ask three different waitress's for crackers before we even seen our first pack. I asked for extra napkins for the kids and again had to ask the hostess and 3 waitress's for extra napkins, they gave us two napkins for a table of 5 (with three kids mind you)! We arrived there at 515pm and did not get out of this miserable place until 645pm. When we were seated the waitress did not give us her name but the family that was seated next to us and after us (who were African American mind you) was greeted in a cheerful tone and gave this family her name..lol..we couldn't believe it!!!! In an hour and a half we seen our waitress twice and only had the opportunity to refill our drinks twice (in 1 1/2hrs of waiting)! I asked to speak with the Manager (Carla) and I expressed our concerns with the kids and the ATTITUDES AND UNFRIENDLYNESS STAFF and all she could care about was the food. This was the ABSOLUTE WORST RESTURAUNT TO BE IN (if you have kids) and by far THE WORST AND I MEAN WORST CUSTOMER SERVICE I HAVE EVER HAD IN MY LIFE! Wait, the funny thing about this was as we were waiting on our bill to come (took about 40 minutes or so from the time we were done eating) we heard the families around us complaining about orders being messed up and how long it was taking to get extra things they needed at their tables!!! I usually do not write reviews, but definitely felt the need to do a review for this place. Again, food was good (a bit pricey) but NOT WORTH ANOTHER VISIT! THERE ARE OTHER GOOD SOUL FOOD REST IN DA BRG that have good food and great customer service!
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