I can not say enough about Penguin Air. We found them at the home and garden show on the $19 tune up inspection special. We have a newer unit and it was top of the line so just like someone to come by once a year to check its running great. I have had Penguin out twice now. On both occasions I received a report that the system is fine, common things like coil cleaning or small items but nothing that was over their $19 inspection fee. Absolutely no surprises. I have referred them to quite a few people due to their honesty and how thorough they were while here. To us, they are the only company we will have in our home if we ever need anything on our heating, air or plumbing.
A few other points, they were on time, very clean, professional and took time to explain everything. They also were more along with the technology edge using Ipads to do billing on the spot, provide a comprehensive report of all items he checked and it was completely paperless.
This company really has it together. I see from other reviews that it was not just Ralph or the other tech from over a year ago but the whole company culture and level of service exceeds that if what I hear in the marketplace.