It's okay.
Things on the bottom floor weren't a mess, like I've seen at other stores.
But I found it hugely inconvenient that I had a whole shopping cart full of stuff and I had to go upstairs to get something, and ended up hauling everything out of my cart and carrying it upstairs. There's no way to get a shopping cart up there.
(note:don't go to the sporting section after getting all your stuff on the bottom floor)
We found what what we were looking for, and as usual, they only stocked a few brands so one of the things, we left to find if there are other manufacturers of what we were looking for.
it's okay, narrow aisleways.. Good location. But if you have time, go to the bigger one at Dundas square or on the lakehore.