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| - We used to come here a lot. The food was good, the prices were reasonable, and the rolls were amazing.
Flash forward to the present. We got sat in a reasonable amount of time. Our waitress was polite and took our drink order.
She came back with our drinks (forgot my lemon), and took our food order. That was the highlight of our meal.
They used to serve these big soft yeast rolls with butter when you sat down. Ours came out and were the size of Girl Scout cookies and were hard. We mentioned to the waitress about the size and she immediately said they vary in size but she'd try and bring us some better ones when she saw some (it was so quick, the complaint must come regularly). She brought out bigger fresh rolls about 5 minutes later, but they weren't that soft.
She brought our meals a few minutes later, but never cleared off any of the dishes on the table so everything just piled up. We mentioned that she had forgotten my salad (which should have come before the meal) and that my wife's salmon was lemon-pepper salmon even though it never mentioned that on the menu. And the salmon looked horrible (looked like it has been stepped on and then cooked). She said she forgot the salad, and then said the salmon only came in lemon-pepper. My wife asked if she could have just regular grilled chicken for her salad instead which the waitress said she'd bring along with more water since my cup was empty.
We didn't see the waitress for another 20 minutes. My cup sat empty, my wife's salad stayed bare, my daughter's potato was undercooked, my steak had a huge piece of gristle on it (not fat, just a big hunk of gristle to give it the required weight). The manager finally came over with my wife's chicken and asked her to explain what was wrong with the salmon. She went through that there was no mention of lemon-pepper on the salmon and also said in a very polite way that it looked horrible. He said thanks for explaining and that as an apology he "changed the price to the price of the salad with chicken" since that was a cheaper item anyway. Such a generous manager to reduce it to the price of WHAT SHE ACTUALLY ENDED UP GETTING! We realized how pointless it was to explain his logic and just decided to leave. It took 5 minutes to find the waitress and ask for the check. We paid and left, with my empty glass still on the table.
Weak service, terrible management, and poor food. I used to highly recommend the place, but now I'd say avoid at all costs.
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