I have this pair of Italian Shoes that I absolutely love I searched everywhere in the internet to purchase a new pair but they are gone. I was about ready to throw them out when I thought about taking them in for a tune up. I pretty much wrote them off since the heel was missing about 3/8th of material at the end. I stopped in to the Italian Cobbler on Sat morning and picked up that pair and a black pair on Tuesday. The shoes looked absolutely amazing heel was perfect and they polished them back to a like new condition. I took a similar pair of black shoes in that were in much better condition and they were like NEW again... Italian Cobbler saved me over $400 that is what I would have spent for 2 new pairs of shoes.. I almost forgot about this great art of shoe repair now I am a client forever! Much thanks and keep up the great work..