I am an old fan of Earls; however, had particularly bad service in the lounge at this Earls recently. It took 25 minutes for our server to greet us once we were seated and then she went to get menu, and then asked for drink order. This continued throughout the night (inefficient and delayed service). Pan bread was stale. Prices have gone up and they have gotten rid of some of their best dishes (particularly the California Pizza!!) This Earls is nothing to write home about.