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  • I have been leasing my car for 2 years and was ready to purchase it today. My husband and I went into the dealership and were treated well by Vin and Jim. We figured out a payment and then asked for a year of oil changes. Vin spoke with his boss and came back and told us he couldn't do that. We told Vin that we would have to think about the offer then. He told us he didn't want to lose us as customers over oil changes, so he proceeded to speak with his boss again. His boss came out to speak to us and was extremely rude and disrespectful to both of us. He told us it was our car and there was no way he would give us one oil change. He never introduced himself so I asked Vin what his name was. His name is Eric Torres. Maybe he was having a bad day or maybe he shouldn't be in customer service. I won't deal with that dealership again.
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