| rev:text
| - I went in with a very grown out self-ombre bleached hair that I wanted to balayage/highlight blonde. I have stick-straight, mostly virgin Asian hair but bleach takes to my hair pretty well--one session is enough for the color I wanted.
I showed student Joanna and her assistant(?) a picture of the hair that I wanted, and I also showed Rachel, who was supervising. They all seemed to understand what I wanted and got to work. They had to resaturate my hair with bleach 2 extra times (for a total of 3) because they were using the bleach sparingly and Rachel directed them to put more in every time she walked by. By the end of the bleaching session, my hair turned out just the color I wanted!
But then Rachel told Joanna to put in some toner in my hair and rinse it out after two minutes. Here's where everything went wrong: Joanna worked the toner into my hair for more than two minutes--until Rachel came back and almost yelled at her to "give her a wash!" They convinced me that the toner would get rid of the orange and brassy tones that I so hated. I'd never used toner on my hair before--never needed to--so I just trusted them and let them do what they thought was necessary. Big mistake! My hair turned into a dark reddish brown.
??!! I had specifically asked for blonde--as light as my hair will go, to be exact--and I also mentioned that I hate orange-toned hair. They gave me exactly what I didn't want.
The problem was that during the process, they didn't ask me (or even bother to show me) what my hair looked like after the initial bleaching, before putting toner in. I would have told them to stop there and not tone my hair. My biggest peeve, though, was that they were raving about how pretty the color turned out and didn't even ask me if I liked it after they finished styling. (They asked me while they were styling my hair, but I didn't have my glasses on so I couldn't see the disgusting color). Rachel even went as far as saying that my color turned out pretty light for my originally black hair. ????? Are you kidding me? The bleach made it as light as I wanted--your sense of so-called "professionalism" turned it looking like bloody poop!
I ended up going home and dying it myself with a box dye the next day because I hated my hair so much that anything was going to be better than what the gave me. I like my hair a lot better now, which is sad considering I went to a beauty school to get my hair done and ended up using box dye to fix it. I pretty sure I'll never be back, but in the 1/1000000 chance that I do come back, I'm staying as far away from Joanna and Rachel as possible.
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