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About: http://data.yelp.com/Review/id/v_fTVph5zz321xuSRKH3bg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-11-20 00:00:00 (xsd:dateTime)
itemReviewed	KFC
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Pros: Not one employee was standing around, chatting or day dreaming; everyone was moving and working (albeit sometimes a little chaotically). The following isn't because the "worker bees" weren't working. Cons: This is not "fast food"......My family waited in the car while I went in to place a "to go" order. While waiting to place my order (an extra crispy bucket, 10 wings and an additional side) the manager (a woman who seemed to be in charge and telling employees what to do), came to the counter and called out a number. The customer came up and the manager said "Sorry, we're out of biscuits, would you like something else?" The customer said "how about corn?" "OK, we'll substitute corn." Another gentleman waiting said "I'll take the corn too since my order is right after her's." "OK." After instructing the worker to substitute corn, the manager called out another number....the customer approached the counter and she said "I'm sorry, we're out of thighs legs and wings in "original recipe" would it be OK if I substituted "extra crispy?" "OK, he said and was on his way. I waited and waited....I'd been there about 15-20 minutes when she called out my number....I answered and she said...."Sorry, I'm out of (and listed 4 or 5 pieces of chicken) in "extra crispy. Can I substitute "original recipe?" I said "No" and she responded by saying then you'll wait?" I said, "wait for how long?" She disappeared into the rear of the kitchen came back and said about another 15 minutes." I said "no, I won't wait." She replied saying "I'll give you your money back, can I have your receipt." She came back with my cash, handed it to me and said, rather matter of factly "Have a nice day." turned around and walked away. If I was the only "odd man out" I would have thought "well, not my day." But customer after customer??? Out of biscuits??? Out of Original Recipe???? Out of Extra Crispy??? Geez...get organized. I've been in plenty of busy KFCs ...I've never seen one so poorly execute their main mission...serve chicken and sides to their customers in a reasonably prompt manner. This is definitely a "do not return" restaurant for me.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Tom

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