I have had two separate procedures from Dr. Hiatt. First was a breast augmentation in the Summer of 2010 and then a tummy tuck in the Summer of 2011. It goes without saying that I wouldn't have gone the second time if I wasn't thrilled with my first experience. Although kind of on the quiet side, he was extremely patient, understanding and helpful. His staff took their time to answer any additional questions, called to check on me and made me feel like they truly cared. A couple of days after my second procedure, I developed what I thought was some unusual swelling and rapidly increased drainage. I called Dr. Hiatt's office and he called back minutes later. Although this was around 10pm on a Saturday, he and his wife (who is a surgical nurse there) met me at the office 30 minutes later to rule out any serious problems and were prepared to do any procedure necessary that night if anything was needed. Turned out to be nothing, but his compassion was clear. I HIGHLY recommend Dr. Hiatt!!!