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  • This is the worst hotel I have ever stayed in. Stayed from feb. 13th-16th 2015. It is old and run down. Needs a complete remodel. My bathroom was dirty, the bathroom door looked like it was covered in jizz. Someone's hair was all over the floor. Walls and ceilings were moldy. I went to get ice from the ice machine and found black hairs in it!?! I'm not exactly sure what they were but I would avoid their ice...We were on the second floor in front of the pool. We slept good the first night and it was fairly quiet. The second night we got back at 9 with our kids and put them to bed. Around 10 a fire alarm went off. It was so loud and we proceeded to evacuate. Only to find out it was a false alarm. They turned it off after about 10 min. Got my kids back to bed. And it went off again as soon as they had fell asleep! It went off a total of 6 times within an hr and a half. It made my two year old so upset! He cried so hard he threw up everywhere! I was soo pissed! Get your shit under control! I went to complain and they just as red like it was no big deal. Great customer service, thank you. Btw the cafés food is bland, and this place is not child friendly at all. The cafe which you think kids were welcome had no kids menus, no high chairs, no lidded cups, and no changing table in their bathroom. I had to change my son standing up. Thanks sooo much for this aweful stay Arizona Charlie's. We will not be coming back if our lives depended on it.
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