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  • I had an awful experience in November. I called the manager the following day and explained why we had a bad time, from the unorganized servers (multiple servers), to the repeating of everything we need (like water refill 3x), to the fact that the sever had a towel in his back pocket and rubbed across my pasta because he forgot to put in our appetizer salad so we got our pasta and salad at the same time I had pushed my pasta to the side and because the tables are way too close. Todd, the manager said he'd send us a gift card but that it would take some time because it comes from California then he'd mail it to me. So I waited and waited fast forward to January and I speak with Tracy, another manager allowing them to try to fix this one more time before I write a review and she was very friendly said she'd get back with me and she did, she let me know that the person in corporate doesn't work weekends (because I called on a Saturday) I was fine with that but here we are on Tuesday and still no word.
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