If I could give this place zero stars I would let me start by saying I have been coming to H&R block for many years I have always felt comfortable and it wasn't till my normal lady retired I had to try a new associate her name is Rebecca and she is susposed to be a "Senior" associate. Are you kidding me she was all over the place spent less then 15 minutes with me for my taxes and was more worried about getting her brother in laws taxes done as she kept repeating while she was helping me. I felt so rushed and like it wasn't done right well let me tell you I had to pay for someone to double check them and she missed a lot of things she should have caught and I ended up paying her a hell of a lot of money FOR WHAT?!?!?!?!?!? I felt like I was ripped off by her I will never use you AGAIN!!!!!!!!!! Hopefully others will have better luck