Ordered TOGO from here a few weeks ago and when I got it home they had forgot both sides to my ribs. We ordered 2 rib meals. I called and the restaurant and she said that we could have a comp meal the next time we ordered.
I believe I spoke with a manager as I gave my name and phone number. A few weeks later I called to redeem my meal and place an order, but the person I spoke to said they don't do comp meals and would've sent me something in the mail.
I never received anything. I didn't get the name of either person I spoke with but I'll never eat there again. I live in Queen Creek so it's a 30 min drive to pick it up in the first place.
With all the restaurants out there competing I'll take my business elsewhere.