We just had our carpet and tile cleaning last Tuesday. They did a very good job on the carpet and the wife was happy with the tile and grout. The tile was a little bit expensive but the wife was happy so that's all that matters. After they had left I was real disappointed to see a big mess in the street. Evidently their tank had overflowed and left a lot of residue and cleaning fluid etcetera in the street. I would have had them clean it then but didn't Discover it until they had driven away. Cleaning 5, job completion 2.