I like this location since it close to my parents and we go for happy hour. The major down fall of this one is that it's always understaffed which is insane especially around lunch hour. The staff they do have are always friendly to my mother and but some people are really rude. Honestly Joe do you expect 1 pain to make 4 smoothies at once when all they have is 2 blenders.
Overall , if you are expecting to be in and out of this location in 5 min, don't. The management only seems to have only one person on staff, maybe 2 at all hours. So calm down and give these kids a break, if you never worked in a food chain, try it before you criticize these teenagers.