I won't take my car to random mechanics because of the great service I get here. On this particular visit, my brakes went out (which seemed temporary) but my service tech Chris was very knowledgeable and told me what they would check and what it could be before we sent my car off. Got the update and recommendations in a timely manner and was able to pick my car up the next day. No appointment made. They double checked everything and drive my car around quite a bit to make sure it was safe to drive. Wouldn't take my vehicle anywhere else.