We found Karen as she is the preferred vendor for our venue. At first I wasn't planning on using Karen as we have a few friends that are photographers and I was debating between using them. I saw Karen's photos at an open house and became more interested in using her. It was clear she had the experience and knowledge of the venue. It was also a huge plus that she had a lighting an assistant and lighting. Ultimately we decided to go with Karen and I am so glad we did! From start to finish Karen provided incredible service and product. We booked her through the venue, but things were miscommunicated so when I emailed her a week prior to the wedding and she didn't have us on her list she was very quick to accommodate us and get a feel for what kind of photo's we wanted. The day of the wedding you could hardly tell she and her assistant were there while we were getting ready, during the reception extra. She was made sure to get every shot we wanted and even ones we didn't think about. After the wedding she communicated timelines and sent us sneak peeks. The final product was incredible! We are so in love with our pictures. We have access to view them online as well as on discs she sent in the mail. When I mentioned my laptop does not have a disc drive she also included a usb. She was incredibly thoughtful and her talent shines through in our photos!