Jason, Edder, and Fern at this Audio Express location are extremely helpful gentlemen! My two 12s were stolen out of my car and Jason worked with me patiently for months while I saved up for new/replacement speakers. I am a commuter student at UNLV and the excellent quality of their sound systems make all of the driving more enjoyable. Fern does installation and HE DOES IT WELL. You can absolutely trust him with your vehicle and you'll be happy with his results. Edder and Jason work inside the shop and they are fun conversationalists and very respectful, which is important to me as a young female in a mechanical setting. Although there's a closer location to me I prefer this one, and I recommend this Audio Express because the men are very welcoming and kind. Great customer service.