I have NEVER been more insulted than this evening by not only the driver of this business but also the so called "manager" who apparently was hatched and doesn't have a name.
We ordered a combo consisting of a large cheese pizza, wings and an Italian hoagie for pickup, but then changed it to delivery.
Upon delivery, the driver was given a $100.00 for an order of $28.00. HE chose the tip he wanted by TAKING it out of the $100.00 and gave the change back to my daughter.
The pizza was good and so were the wings, HOWEVER, the hoagie was COMPLETELY soaked and the bread was soggy to the point that it was falling apart. I had my daughter call the store and a man that answered the phone was screaming at my daughter telling her that it was her fault for changing from pickup to delivery.
I was sitting across the room and could hear him insulting my daughter, so I took the phone from her. He was ranting and raving and would not stop long enough to hear that I was not the person he was originally speaking to. He then started telling me that it's plain physics that the bread would be soggy. Yes, he knows so much about physics which is why he is making pizzas?
Both my daughter and I asked to be credited for the hoagie and next time we ordered we would use the credit. He continued to scream at me then hung up.
I WILL NEVER NEVER NEVER NEVER order or recommend this place. They have no idea how to treat customers - at least the women anyway. Perhaps that is how he is used to treating women, but I will NOT put up with that.
Although the customer isn't always right, this guy has no idea that without customers at all he would not have a business.
gross hoagie 3