This used to be a good location but it changed hands in late-2013. Since then, it has gone downhill. The staff is poorly trained, most sandwiches end up looking like they've been run over by a bus, the overall experience is poor. I considered that it was only growing pains but after a few months and several visits, it's still the same lousy experience. I was a regular customer for several years but I will not return to this location.