I always give my ratings in comparison to the competition in the area.
We just started coming here as we moved into the area and haven't bought a washer and dryer yet. We found the Laundry Basket on Yelp, we're pleased with reviews and rating and checked it out. My boyfriend had never been to a laundromat and was a little nervous. This place is clean, well priced, machines aren't dilapidated, attendants are friendly (Katt is awesome!), it's great.
We haven't tried the services, we just do our own.
We came back a second time after a power outage the night before to find their power was still out - total bummer. Not their fault. I needed to do laundry so I went to two other nearby mats only to end up completely grateful for how nice the Laundry Basket is!
Thank you for appreciating your Yelpers too!