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| - I had never heard of Salad n Go but saw it on Gilbert Rd yesterday as I was leaving a film shoot. I approached the walk-up serving window and waited in line behind another young lady who appeared to be requesting additional salad dressing. She and I were the only two people in line - once the window server helped the young lady in front of me, she shut the walk up window in my face. I started a conversation with the lady leaving the window, I just wanted to know if the food was any good, (because the service was showing early signs of lack-luster). The young lady said this was her 'first time dining here,' that's when NATE walked up and said, "Are you considering eating here? Their salads are the best and I love them." Great!, I said. Nate then approached the window and started to facilitate dialogue about the establishment between me and the walk-up window worker. Basically, he was trying to get her to chime in and tell me how good their salads were -- but she was uninterested. Nate must be the best patron ever, because he then asked for the manager to come to the window, to confirm how fresh and organic their food is, but when the window clerk called him to the window, (keep in mind we can see him, as this is a small establishment, no bigger than a drive through sonic), he didn't budge. He looked towards the window and saw Nate and I standing there, and said, "For what?."
I then asked the window clerk for a menu, and she responded in the most dry tone, "We don't have one." Nate asked if the establishment was online and asked for the URL. The window clerk jotted it down on the back of receipt paper and handed it to him. Nate handed the SaladandGo.com url to me. I thanked him for his time and personal review of the establishment. He was merely a dining guest. He doesn't work there and if it weren't for him, they wouldn't have gotten the 1-star, I did render, (besides the fact that there wasn't a "NO-STAR" option.)
Will I patronize them in the future? Likely not, especially at the GILBERT Rd. LOCATION. However, Nate assured me, the service is much better at any of their other establishments & attempted to place the blame on the Gilbert Location being NEW. It's really too bad they didn't want to acknowledge me or serve me yesterday, because I was hungry as heck, and I really LOVE writing AWESOME REVIEWS about Great Food and Customer service.
Well I tried and THANKS NATE!!!
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