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| - Tremont Barrio, step up your game! I am a fan of Barrio, but the past few times I've been to this location little things kept happening, like forgetting to add the stoner shell to tacos, but keeping the extra dollar charge, bringing me the wrong beer, etc. I can overlook little mistakes...
-BUT-
My friend had a birthday gathering there recently and our server was straight RUDE. Our group of six all ordered tacos, drinks, and little desserts for the table, so we had spent a good amount of money there. After finishing our tacos and picking at dessert, we asked our server for more chips and salsa, along with more ice for the bottle of water they put on the table (who doesn't want a nice cold glass of water?) He nodded and went along his way... and after asking him three more times, he explained that management is cracking down on the free chips & salsa and THEN he proceeded to take away the left over chips and salsa that were still on our table. I can accept that free chips & salsa is not necessarily endless chips & salsa.... But why ignore our requests three times before explaining that to us, and also, still not bringing a ice for water? My friend still had some guac leftover and was left chipless. No guac lover wants that goodness to be wasted, so she asked if she could have chips to finish the guac. He did bring chips ( with the long awaited glass of ice) but he added snidely, "Here's a big basket of chips for that tiny amount of guacamole you have left."
Maybe it was because my friend was being treated so poorly on her birthday, but this is my first experiencing at any restaurant feeling like I needed to talk to a manager about the service. The manager was congenial, apologetic, and comped us with $10 gift card (which we gave to the birthday girl).
Normally, I like my reviews to highlight my favorite businesses, but a series of events have made me crack down on the Tremont Barrio for this one star review. While I might crave Barrio's tacos, I will sadly rethink and redirect my cravings to an establishment with friendlier service.
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