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  • Really disappointed with my last visit. In my previous review I was pleased with O&B's consistency, but they completely failed in this aspect this time. We ordered the chicken & leek potstickers to start. It took over 20 minutes for this one dish to come out - not really an unreasonable time to wait, but the time really started adding up after this. While waiting for the potstickers, a couple was seated next to us. The potstickers were ok, but they didn't taste as good as before. We also noticed that the couple next to us received their order of potstickers at the same time as us, even though they ordered at least 10-15 minutes after us. Things only went downhill from here. It took another full hour for our entrees to come out, although we were kept entertained by the events of the table next to us. They had ordered a steak dish and a salad, both of which had to be returned - the salad was the completely wrong order, and the steak (which was ordered medium-rare) was so well done that the man couldn't even cut into it. The waiter also never returned to their table and the couple got so frustrated they ended up walking out. We had trouble flagging down our waiter to inquire about the status of our dishes, but we managed to talk to the manager, who promised to check on our food. They came out about 10 minutes later - in total, it took around 70 minutes for our food to come. I wouldn't have been as unhappy if the food had been good, but unfortunately my fish and chips just weren't up to par. The fish batter and fries were soggy, the coleslaw sat in a puddle of watery dressing, there were burnt black bits of leftover fries from the deep-fryer, and the fish was mushy and not fresh. We didn't want to risk our luck by ordering dessert. Fortunately our waiter gave us the bill promptly; it should be noted that no apology or any attempt to remedy the situation was made; at the very least, we would have liked for someone to have apologized for our food being so late, or a free dessert/drink to be offered. In summary: not too sure if I want to return here anytime soon. This last experience has really left a sour taste in my mouth.
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