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  • I've been coming here for years, however I will not be returning. On my previous statement the described a leak in my transmission pan which the simply recommended fixing asap. Immediately after servicing my car I began having transmission problems. A week or two into the issue i thought to check the level of fluid to find it was overfilled! I immediately contacted them to see how we could resolve it to have the guy entirely wash their hands clean and deny their involvement. Not only did they recommend fixing it but thwy must have assumed topping off the so called leak was a temporary fix for me. "Our guys would never do that" was his exact words. No other shop works on my car....With much frustration I contacted one of their other locations explained the treatment I received and they were much more genuine and attentive. They allowed me to bring my car in 15 minutes before closed, drained the excess fluid free of charge. Now my transmission runs dandy but from now on I will only be going to the location on Frank Lloyd Wright in Scottsdale! Just remember your mechanic is not exempt from making mistakes however how they handle the mistake speaks volumes about their customer service!
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