My girlfriend and I eat here regularly. The staff are friendly, but they sort of just float around. The service is not very structured, so if you like a dedicated waiter/waitress and regular check-ins, you might be put off. They keep the drinks full and are quick to take your order, but they're not around every moment. The Pho is good, but we typically get the vermicelli noodle bowls, which are large portioned and super delicious.
The dining room is pleasant and quiet, and the prices are very reasonable. I recommend to anyone looking for a casual, quick, dinner out.