* Now accepts credit cards for .50 charge.
I had never gotten anything altered before so this was an interesting experience. Unfortunately, I brought my clothing in just before prom so it was pretty hectic. However, the woman managing the store front did nothing but magnify the stress. Every time I had an encounter with her (whether by phone or in person) she was noticeably tense. I brought in two dresses to be taken in, two pairs of pants (to be hemmed/patched), and a pair of jean shorts that needed a new zipper. With the 10% off coupon my total came out to about $120 with a $30 rush fee (so I could get my clothes before the two weeks she said they needed). I realize well fitting clothes are worth their weight in gold so I ponied up the cash without a fuss. I called 4 days before I was leaving to go out of town to request a pickup the night before schedule. I figured... what's a few hours earlier since I was to be in at 10am the next morning. She said no problem. When I arrived one item was still not completed and she suggest I come back in the morning. That completely negated the point of me calling for EARLY pickup. I told her it must be done today. So I leave in 5 o'clock traffic and have to return before 6:30. I called on my way back to say I would be a minute or two late due to an accident, but was on my way. She proceeded to get an attitude about having to wait. If she had my order ready when promised I wouldn't have been rushing around and she wouldn't have had to stay late. Bottom line... good alterations, stressful customer service!