| rev:text
| - Picked this company because their advertisement gave the impression they are available 24 hours, day or night...Called at 7:00 a.m., the person took my information and said their techs are very busy but as soon as someone frees up, you'll get a call.
Okay, I'm patient (to a fault I guess). A few hours pass, no phone call. I call back and same story, except this time the person said, "they will get there, when they get there."
So now, it's 12:30pm-no call. I decide to check with some other company (Anytime Plumbing). The lady took my information said a tech would call me before he arrives.
I hang up and call Larkin to cancel. This time the guy says, "we don't show any record of you calling..." Are you kidding me?? Poor communication, poor customer service. All around- bad way to handle business. Fifteen minutes later...the plumber from Anytime Plumbing pulls up! Now that's what I call service! Do not use Larkin Plumbing, you will just fall through the cracks.
|