I really love the Flavored tea here that is all I ever order. However today I had a crappy experience. I asked one of the cashiers about two of the flavors the tiki and the tropical blend. She said she couldn't describe the tiki but that it wasn't that good. So I said okay how about the tropical blend she said it was good. I asked if it was fruity she said yeah so I said okay let me have two regular FLAVORED TEAS. When I got order the girl gave me milk teas. So I was nice about it and said I ordered flavored teas not
milk teas. She then comes up and tells
Me that she explained it to me twice. At this point I had no idea what she was saying. I said explained what to me twice? Not once did I say milk tea. So she goes to her manager and she comes back and says she's going to have us remake it this one time but next time you need to make sure you know what you want. I couldn't believe this stupid girl had the nerve to be rude to me after she has made the mistake. I'm not one to be rude to anyone but this girl really does not know customer service. I later called the manager to explain to her that her employee was extremely rude and I didn't want to cause a scene so I would have rather call instead. But she also seemed to try to blame it on me. When I was clear about what I wanted. I've been to this place many times before and I've never ordered anything else. So just putting it out there beware if they make a mistake because they take Zero responsibility. And they still have the nerve to ask
For a tip on the receipt. I'll still return but hopefully I don't see that rude girls faces ever again.