Shelly (Michele Duncan Hadley) is excellent. I don't get massages too frequently, but I think this one was the best I have ever had. She seemed much more aware of the underlying anatomy than your average MT - just hit every spot perfectly. A real pro. She also listens - it seems with many other massages I have had that the pre- and during-massage instructions (pressure, problem areas, etc.) have little impact on the actual massage I receieved; not so with Shelly - again, just a pro at what she does.
The spa is nice - comfortable, quiet, everything you'd expect. I found the prices reasonable too.