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  • So let me start off by saying I order delivery at this location quit often. Today when placed an order for delivery, there was a problem. 1st the delivery driver was scared to get out of his vehicle, so I had to physically go outside and wave him up. He come up to my door and tells me that my total is $20 even, which I also felt was strange because the email I received said that my total was $14.69 (order number 3150426182820001181026612), but I didn't think much off it me decided that I will give him the $20 and pass it off as a tip. I go to sit down to enjoy my dinner and I open it to what you see below, except in this picture you have you manager Sonia attempting to put together a pizza that is missing a slice and had been tampered with, not to mention you see no jalapeños, which I was supposedly charged for after my email confirmation of $14.69 came through bringing my total up to $19.05. As you can see in the picture, there are no cinistix and the pizza is not a whole pizza. When calling down to complain about what I just went through, the girl who answered said to me, well your not getting anything until you bring me down the pizza. Im sorry I did not keep the pizza I sent it back with your delivery driver. I can not believe your store had the AUDACITY to deliver me a pizza in this condition. I cannot believe your delivery driver told me $20 when that was not my total. And to make it right your manager turned our pizza into a got damn puzzle trying to put it back together and than said "I'll give you a discount on the one I'm making now". How dare you guys try such a low move. I'm not one to typically write into a business when I have bad service, but this was just the worst I have EVER seen. I am in shock as to how you guys would try to pass this off as okay. When your manager seen I was taking pictures she closed the box so I was unable to take the pictures I wanted to, I can understand she was very much flustered and was unsure of how to react but this is just completely unacceptable. Sent from my iPhone
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