Stopped in Saturday night for the first time. A very nice employee gave me a tour. I told her that I may come back another day to get my brows done and she said, wait, maybe I can get you in now. In front of me she asks this employee if she could do me real quick and she said she was busy cleaning up. Again, right in front of me. I guess a loss of sales is no big deal here. Like an idiot I set an appointment for today for a shape, not a clean up, a shape. So today, again, nice greeter, takes me to this employee who says, " you just need a clean up right?" Sensing this a place I made a mistake coming to I resign myself and say, yes. Needless to say my brows look like crap. They are uneven and sparse. This was a hairdresser who decided to fill in for the one who was suppose to do my brows. Won't go back for services.