This ploce is terrible. horrible customer service. On Thursday, November 20th, I called MULTIPLE times about pictures that I ordered online. First, the girl with the attitude that I spoke to on the phone told me I might have to have them printed somewhere else because the order two people in front of me ordered at 8x10 and they ran out of 8x10 ribbon. I ordered a 5x7 and (2) 4x6s (No 8x10s). They said they would know for sure when the manager came in at 2pm how long of a wait the fix would be. I asked them to have the manager call me and let me know when she got in at 2. At 3:30 when I called THEM back, they told me they were still unsure and asked if I want to cancel my order. I told them to cancel it but still to have the manager call me because I wanted to express my dissatisfaction. NEVER DID I GET A PHONE CALL. So today, November 24th, I receive an email telling me that my pictures are ready to be picked up... HAHAHHAA, AS IF. This place is a joke. I understand things aren't perfect and machines break, but atleast have the decency to let your customers know or return calls when you say you will. I live in the apartment right across from this CVS and trust me, I will take my business to the CVS 10 miles away before I step back in this store...