Terrible experience with Tiffany. Forgot to write down my appointment (booked three weeks in advance), which I rearranged my work schedule to make. I sent her a courtesy text that I would be 5 minutes late due to traffic, and she responds that she doesn't recognize my number and didn't have any appointments today. I screen shot our confirmation and she simply replies: Sorry, I'm at dinner. I'll reschedule you.' Completely unprofessional and unacceptable. I don't know how many people can freely alter their work schedules, but I certainly am not one of them. If you're looking for a reliable, professional hairdresser.. do not go with Tiffany.