I was really impressed with the service and technology at Joe's Crab Shack. We gave our names to the host and he asked for our cell phone number so that they could text us when our table was ready. We got a text right away confirming our place in line. The text had a link to web site where you could see your estimated wait time and it also had games and trivia for you to do while you wait. In addition, my son was able to play on their outdoor playground to help pass the time.
Our waitress was really friendly and the other servers do occasional dance routines to certain songs. It's a great atmosphere for a fun night out.
And of course the food is delicious!