We had an appointment here and they took us on time. The place is very clean and nice, getting pedicure on a massage chair was a first for me and I really enjoyed it. The job done on my nails looks neat too and it's less expensive than my regular place. The only thing I didn't like was the lady who did my nails wasn't really friendly at all. She kept ordering me around and it didn't feel comfortable. Hence the 4 stars.