This is a review for the store only. This location is bright and had some TVs playing How It's Made rather than Cox commercials. There are some seats scattered around for people to wait. You sign in using a kiosk at the front. There are a few TVs that display the order of those who signed in.
My wait wasn't too bad, maybe 5 minutes. I was there to cancel my service and return equipment. My Solutions specialist was nothing but quick and speedy. If only their internet service was like that!
He didn't try to sell me anything or make me stay with Cox, nor questioned why I was cancelling. I was in and out the door within 15 minutes.