Spilled an entire thing of water on my husband's MacBook. We flipped it upside down immediately, and put a cold hairdryer on it for an hour. The next day we took it immediately to them. The guys who work at the shop are extremely professional but friendly. They took it apart, inspected it, and cleaned it. Shockingly enough it was perfectly fine because we didn't try to turn it on. There were no damages and they kindly put it back together and were extremely cool about it! They did try and sell us some things for improvement but weren't pushy. They made it really easy and I will be using them again! Thanks guys!