I see negative reviews and I'm a little surprised. I have gone to this location about 5 times in the last 6-8 months since it's been opened. I did have a problem when I ordered a salad the second time I went after about 15-20 minutes no salad and I went to the counter to inquire and the manager quickly came over and got right on it. They seem to have forgot the order and they had it brought out to me in about 5-6 minutes. The manager brought it out with a card telling me my next meal is on him and he apologized. He handled it really well. Hey, mistakes are going to be made it how they handle it is what matters to me. Since then no problems. Tonight I went in there it was about 10pm. I ordered sat down and my meal was brought to me picture perfect, I mean the meal exactly like the menu picture. I wish I would have taken a picture cause I was so shocked. However the service was even better, the food expediter came out about 5-6 minutes to check on me and came through again about 15 minutes later to remove my tray for me. Very pleasant experience from beginning to end! I think people expectations are little too high when rating business especially fast food places.